IT Officer

Assist the IT Manager in implementing the IT policy and strategy, managing IT and communication hardware and software, and maintaining the cloud-based environment. Implement IT solutions and ensure that staff across the Trust have the training and support necessary to make full use of the Trust's IT. Manage small to medium-sized projects to completion. You will ensure that IT support requests are effectively managed and responded to in a timely manner, either by completing requests yourself or by escalating them to the IT Manager as necessary.

Contact details

Enquiries about the role: Filip Szymanski, filip.szymanski@wildlifebcn.org

CVs to: recruitment@wildlifebcn.org

The IT Officer will play a crucial role in supporting the IT Manager in his role of providing strategic and operational level support to The Trust. The main objectives are the implementation and maintenance of IT improvements such as Microsoft Sharepoint, Microsoft Endpoint Manager, Microsoft Azure, hybrid meeting facilities, IoT and desk-booking systems etc.

Key Responsibilities will include:

Administering and documenting data and network security for the Trust, including Cloud environment, and driving the implementation of cyber security measures.
Administering the Azure Active Directory and cloud services and maintaining the system operations.
Assist with the smooth running of the Trust’s IT systems and provide technical support and training for end-users.

The appointed officer will have good communications skills to provide excellent customer service to our staff and have the ability to prioritise the helpdesk tickets that are logged. The ability to setup new PC’S and other hardware ready for staff to use is an essential part of the role.

This role will be required to deputise for the IT Manager on occasions and will be expected to work independently to plan and develop solutions to problems.

To apply for this role please send your CV to recruitment@wildlifebcn.org

Working Hours:

37.5 hours per week. Full Time

Type of Contract:

Permanent

Closing date:

Monday 6^th January 2025, 9am

Interview date:

Tuesday 14^th January 2025

Equality, Diversity and Inclusion Statement

“We’re wild about inclusion! We want our people/staff to be as diverse as wildlife. As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We actively encourage applications from people of all backgrounds, identities and cultures. We believe that a diverse workforce will help us create our vision of ‘people close to nature, with land and seas rich in wildlife.”